We maintain this page to help readers understand the responsible-gaming resources available in the UK and the tools Blockspins Casino provides to players who want control over their gambling activity. Gambling is entertainment, not a financial strategy or an obligation. When it stops being enjoyable, the resources below offer confidential support.
Self-Exclusion at Blockspins Casino
Blockspins Casino offers a self-exclusion policy that allows users to close their accounts for a definite period, an indefinite period, or permanently. Requests must be sent by email to the operator's customer support team at [email protected]. Once an account is permanently closed, any remaining balance is forfeited, along with future cashback, rakeback or bonus payments. Self-exclusion is a binding decision; players who need time away from gambling should consider this option seriously.
UK National Self-Exclusion and Support Services
Residents of the UK have access to GamStop, a free national self-exclusion scheme that blocks access across all sites licensed by the UK Gambling Commission. Registration takes minutes at www.gamstop.co.uk, and the exclusion lasts for a chosen period of 6 months, 1 year or 5 years. GamStop does not cover offshore operators, so players using cryptocurrency casinos may need to request exclusion directly from each operator.
GamCare operates the National Gambling Helpline on 0808 8020 133 (free, 24 hours a day, 7 days a week). The service is confidential and staffed by trained advisers. Online support, live chat and resources are available at www.gamcare.org.uk.
BeGambleAware provides information, advice and direct access to treatment services at www.begambleaware.org. The site includes self-assessment tools and guides for friends and family members concerned about someone's gambling.
Gordon Moody offers residential treatment programmes and online therapy for people with serious gambling problems. Details are available at www.gordonmoody.org.uk.
Blocking Software
Device-level blocking software prevents access to gambling sites across all browsers and apps. Gamban (gamban.com) is a paid service that blocks tens of thousands of gambling domains on computers, tablets and smartphones. BetBlocker (betblocker.org) is a free, open-source alternative that works on Windows, macOS, Linux, Android and iOS. Both tools require a waiting period before they can be uninstalled, which reduces impulsive decisions.
Households where devices are shared with minors should consider general parental-control software such as Net Nanny or Qustodio, which restrict access to adult content including gambling sites.
Recognising Problem Gambling
Warning signs include spending more time or money on gambling than originally intended, chasing losses, borrowing money to gamble, neglecting work or personal responsibilities, and feeling anxious or irritable when not gambling. If any of these patterns feel familiar, the services above offer confidential help without judgement.
Access to all gambling services in the UK is restricted to persons aged 18 and over (18+). Gambling should always remain a choice, never a compulsion. If it stops being entertainment, support is available every day of the year through the National Gambling Helpline and the organisations listed on this page.
This content is provided for information and marketing purposes. We are not a gambling operator, bookmaker or organiser of betting or gaming activity. This site is restricted to visitors aged 18 and over (18+). Free, confidential support with gambling is available at BeGambleAware.org.
