This page explains how to reach the team behind this Blockspins portal, and what we can and cannot do when someone gets in touch. It also sets out, in full, what this site is and is not.
Who We Are
We are an independent informational portal that publishes facts about Blockspins, drawn from the operator's own published terms. We are not a casino operator, a bookmaker or an organiser of gambling of any kind. We do not run games, take bets or hold player funds.
We also have no access to player accounts. We cannot see balances, deposits, withdrawal history or verification status, because we do not process payments or store account data. Anything account-specific has to go through the operator directly.
What This Means for Blockspins Queries
Because of the above, the only appropriate channel for anything concerning a Blockspins player account is the operator's own support service. That includes deposits, withdrawals, bonus wagering, self-exclusion requests and identity checks.
Blockspins customer support can be reached by live chat on the operator's website, or by email at [email protected]. Self-exclusion requests specifically are handled by emailing that same address, covering a definite period, an indefinite period, or permanent closure.
| Query type | Where to go |
|---|
| Deposits, withdrawals, wagering | Operator support (live chat or email) |
| Self-exclusion, account closure | Operator support by email |
| Bonus terms, VIP cashback | Operator support |
| Corrections to this portal's content | This portal, see below |
Reaching This Portal
If a fact on this site looks out of date or wrong, or if a link needs fixing, we welcome that kind of message. Email [email protected] with the page concerned and what needs updating.
We cannot action anything on a Blockspins account from this address, and we cannot pass messages to the operator's support team on a reader's behalf. Each side handles its own correspondence.
Responsible Gambling Support
This site is restricted to visitors aged 18 and over (18+), and none of the tools below are provided by us directly. Gambling is meant to stay entertainment, not something that feels required, and a break from it is always an option worth considering.
GamCare runs the National Gambling Helpline on 0808 8020 133, free and available 24/7, alongside advice at gamcare.org.uk. GAMSTOP, at gamstop.co.uk, offers free self-exclusion across licensed gambling sites nationally. BeGambleAware, at begambleaware.org, provides free confidential support as well.
Anyone sharing a device with someone under 18 may find parental-control software such as Net Nanny or Qustodio useful for keeping gambling content away from a minor's screen.
